In the area of technological
development, Greece has been lagging: classified as ‘emerging ‘ by the World
Economic Forum so far as its readiness
to participate in the Fourth Industrial Revolution – 4IR- is concerned; as well
as a low performer in the EU Digital Single Market.
But things are changing and here are two of
the men who greatly shoulder that responsibility. First off is the Prime Minister, Kyriakos Mitsotakis.
Born in Athens in 1968, his family – his father was a well-known politician who
was later to become Prime Minister – was under house-arrest by the Greek
military junta. He studied in America, obtaining two Masters in Social Studies and International Policy at Harvard and
Stanford Universities, respectively. As leader of the New Democracy Party, he won the elections in July 2019, and became Prime Minister.
He speaks English, French and German so is well
equipped to represent Greece in Europe.One of Mitsotakis’ aims was ‘to establish a
ministry with a start-up culture that would use the resources of the state to
bring about change.’ That could be defined as being an environment which values
problem-solving, open communication and a flat hierarchy. Merging already
existing different departments and areas of responsibilities in different
ministries, in 2019 he formed what is now known as the
Ministry of Digital Governance, Greece.
Heading up this ministry was another Athenian: Kyriakos Pierrakakis, born in 1983, he
is the youngest minister in the cabinet. He also went to the States to further
his education: to Harvard for a Master’s in Public Policy, then MIT where he gained Master’s
in Technology Policy.
Previously, data as stored in different
departments and information systems which could overlap or even impede
projects, resulting in inefficiency and time being wasted. The Ministry of
Digital Governance is attempting to correct this fragmentation of units and
systems and improve cost-effectiveness and service quality. Administrative
procedures have been simplified and made more user-friendly to the public.
Pierrakakis’ goal is open government, whereby
citizens can access documents and governmental procedures allowing for a degree
of public oversight, in turn promoting government coordination and civic
engagement. In a recent interview with
the Kathemerini newspaper, he stated
that the number of types of online transaction offered by the gov.gr portal had increased in the past 18 months from 501 to 1,300, while
his projections are for more that 350 digital transactions as opposed to the
2018 figure of 8.8 million.
What has been accomplished in the last two
years is remarkable: Greece is now placed in the top three countries in Europe in developing its 5G network, and is
planning to have 99% of the country covered by 2026. In addition, in November
the ministry won the 2021 Digital Opportunity/Inclusion Award (Public Sector)
at the Global ICT Excellence Awards
organized by the World Information
Technology and Services Alliance.
Certainly, the pandemic - because of related restricted mobility, working
at home, setting up systems to deal with vaccination procedures - necessitated
rapid developments on many fronts. This
was a catalyst in dismantling old systems of red tape and bringing state and
citizen closer together, which in itself merits a separate log post.
Suffice it to say, that the night of January
11th – January 12th 2011 will be forever etched on the
mind of Mr Pierrakakis. He and his ministry staff worked overnight – he ordered
countless pizzas to keep them all going! – so that at 7am, when the pharmacies opened, the vaccination
program would be up and operating smoothly. With the system we have been able
to book vaccination appointments and download both national and European certification
of our status. This vast undertaking
was impressive in its outcome. Here is all my documentation affording me a
degree of freedom of movement thanks to their efforts – and those of the health
service workers, of course!
Mindful of the upcoming festivities I send you
the outcome of some of my own efforts!
May my robin be a herald of health, happiness and good fortune over the
festive season!